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From the September 15, 2000 issue:
Internet Tools Benefit Your Customers and Your Business
"Information and communication: these two factors continue to fuel the Internet's success. You can access and obtain data anytime, anywhere. Add to that the ability to quickly share knowledge and insights either one-to-one or within group discussions on a 24x7 basis. It's no surprise, then, that the Internet is becoming a daily part of doing business.
And it's exactly these two factors that rep firms can take advantage of to support and grow their business. The Internet's benefits are two-fold: it gives reps the ability to provide added value to clients while, at the same time, allowing them to automate and streamline their own business processes….
…automated services allow you to outsource services using the Internet. Insync Solutions offers its Selltec software to manufacturer's reps for handling commission check reconciliation. As Shaun Daly, general manager for the Dallas-based firm, explains, his company receives orders from the rep firms as well as invoices from principals…The company inputs the information into the database and either posts the updated database file to the Web for download or sends it via email. Rep firms running this software on their own PC's then add the updated files to the database software to generate new reports that facilitate payment of commission checks to sales reps.
'We provide the back-end service,' Daly says. 'We're constantly updating the information for reps.'"
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